Return & Refund

We understand that purchasing apparel online can sometimes lead to discrepancies between expectations and reality. Therefore, we have established a clear and concise return and refund policy to address potential issues that may arise during your shopping experience.

In the event that you receive a product that is incorrect—whether due to an error in size, color, or printing, or if the item is damaged upon arrival—we are committed to resolving the situation promptly. Our policy allows for a full refund under these circumstances, ensuring that you are not financially burdened by mistakes that are not your own. This approach reflects our dedication to customer satisfaction and quality assurance.

It is important to note that our business model operates on a print-on-demand basis. This means that each item is produced specifically for the customer after an order is placed. Consequently, we are unable to accept returns for items that have been ordered incorrectly due to customer error, such as selecting the wrong size or color. This policy is in place to maintain the integrity of our production process and to ensure that we can continue to offer a diverse range of high-quality products.

To initiate a return for an incorrect or damaged item, please contact our customer service team within 14 days of receiving your order. We will guide you through the return & refund process and ensure that your refund is processed efficiently. Please retain all packaging and documentation associated with the product, as this may be required for the return.

In summary, our return and refund policy is designed to protect both the customer and the integrity of our print-on-demand business model. By clearly defining the conditions under which returns are accepted, we aim to foster a transparent and trustworthy shopping environment. We appreciate your understanding and cooperation in adhering to these guidelines. Thank you.